TravelHub
Legal

PrivacyPolicy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:

  • Personal identification information (name, email, phone number)
  • Travel preferences and booking history
  • Payment information (processed securely through our payment partners)
  • Communication records and support interactions
How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process bookings and provide travel services
  • Send booking confirmations and travel updates
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Send promotional communications (with your consent)
Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With travel service providers to complete your bookings
  • With payment processors to handle transactions securely
  • When required by law or to protect our rights
  • With your explicit consent
Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Limited access to personal information by authorized personnel only
  • Regular security audits and monitoring

Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of promotional communications at any time.

For any privacy-related questions or requests, please contact us at privacy@travelhub.ae